These Terms of Use (these “Terms”) govern your access to and use of convoy.security and any other website that Convoy Security, Inc. (“Convoy,” “we,” “us” or “our”) operates and that links to these Terms (together, the “Site”), including the content, interactive demonstrations, forms and AI agent tools on it. By using the Site, you agree to these Terms. If you use the Site on behalf of an organization, you agree to them on its behalf and confirm that you have authority to do so. If you do not agree, please do not use the Site.
1. The Site and the Convoy platform
1.1These Terms cover the Site. These Terms apply to the Site only. Your organization’s use of the Convoy platform, Convoy Agent and our operator services is governed by our Master Services Agreement at convoy.security/legal/msa, or by another written agreement with us, together with the applicable order form.
1.2Free trials. If you start a free trial, the trial is governed by the Master Services Agreement, including its terms for free trials, and not by these Terms. By starting a trial, you confirm that you are authorized to accept the Master Services Agreement on behalf of your organization.
1.3Demonstrations. The interactive demonstrations on the Site, including the “Try it live” consoles, use fictional data about a fictional company. They illustrate how the Convoy platform works and are not a specification of, or a commitment about, the platform’s features, performance or results.
2. Using the Site
2.1Permitted use. You may use the Site for your own information, to evaluate Convoy for your organization, and to contact us. We grant you a limited, non-exclusive, non-transferable, revocable license to view and print pages of the Site for those purposes.
2.2Restrictions. You agree not to: (a) use the Site in violation of any law or in a way that infringes anyone’s rights; (b) attempt to gain unauthorized access to the Site, our systems or any account, or interfere with the Site’s operation or security, except as permitted by our security disclosure program at convoy.security/security; (c) submit false information, impersonate any person or organization, or submit information about another person without authority; (d) submit spam, malicious code or automated form submissions, or attempt to bypass the Site’s bot protection or rate limits; (e) scrape, copy or republish substantial portions of the Site, except as permitted in Section 3 or by the robots.txt file we publish; (f) frame or mirror the Site; or (g) use the Site to develop or train a competing product or service.
3. AI agents and machine access
3.1Agent tools. The Site publishes files and tools intended for AI agents and automated tools, including llms.txt, llms-full.txt, a machine-readable manifest and in-browser tools that let an agent read Site content, navigate the Site and prefill a briefing request. You and the AI agents acting for you may use them to learn about Convoy, subject to these Terms.
3.2Your responsibility. You are responsible for any AI agent or automated tool that you direct to use the Site, and for any action it takes on your behalf, including any information it submits in a form. Our in-browser tools never submit a form for you. A person must review and submit it.
3.3Limits. Automated access must respect our robots.txt file and must not place an unreasonable load on the Site. We may limit or block automated access that does not.
4. Intellectual property
The Site and its content, including text, graphics, logos, page designs, demonstrations, software and the selection and arrangement of all of them, are owned by Convoy or its licensors and are protected by copyright, trademark and other laws. “Convoy,” “Armada,” “Terrain,” “Airspace,” the falcon logo and our other product names and logos are trademarks of Convoy. Other names and logos on the Site, including those of our customers and the vendors we integrate with, belong to their respective owners, and their appearance does not imply endorsement unless stated. Except for the license in Section 2.1, no rights are granted to you.
5. Information you submit
5.1Your submissions. When you submit information through the Site, you confirm that it is accurate and that you have the right to submit it. Our Privacy Policy at convoy.security/legal/privacy explains how we handle personal information.
5.2Feedback. If you send us ideas or suggestions about Convoy, we may use them without restriction or obligation to you.
6. Third-party links and services
The Site may link to, or load content from, websites and services that we do not control. We are not responsible for their content, policies or practices, and your use of them is at your own risk and subject to their terms.
7. Disclaimers
THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” FOR GENERAL INFORMATION ONLY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONVOY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE. Content on the Site, including blog posts, case studies and investigation summaries, is not legal, security or professional advice for your circumstances, and it may be changed or removed at any time without notice. Commitments about the Convoy platform are made only in a signed agreement.
8. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONVOY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA OR GOODWILL, ARISING FROM OR RELATING TO THE SITE OR THESE TERMS, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THEIR POSSIBILITY. CONVOY’S TOTAL LIABILITY ARISING FROM OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100). Some jurisdictions do not allow certain exclusions or limitations of liability, so some of the above may not apply to you.
9. Indemnity
You will defend and indemnify Convoy and its officers, directors, employees and agents against any third-party claim, and any resulting losses, damages, costs and reasonable attorneys’ fees, arising from your breach of these Terms or your misuse of the Site, including misuse by an AI agent or automated tool acting on your behalf.
10. Governing law and disputes
These Terms, and any dispute arising from or relating to them or the Site, are governed by the laws of the State of Delaware, without regard to its conflict of laws principles. The state and federal courts located in New Castle County, Delaware, have exclusive jurisdiction over any such dispute, and you and Convoy consent to their personal jurisdiction and venue. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property.
11. Changes and termination
We may change the Site, or suspend or end your access to it, at any time. We may update these Terms by posting a revised version on this page and changing the “Last updated” date. Changes apply from the date they are posted, and your continued use of the Site after that date means you accept them.
12. General
These Terms are the entire agreement between you and Convoy about the Site, and they supersede any prior agreement on that subject. If any provision is held unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will stay in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent, and we may assign them in connection with a merger, acquisition or sale of assets. Headings are for convenience only, and “including” means “including without limitation.”
13. Contact
If you have a question about these Terms, contact us at legal@convoy.security or 866-826-6869.
Convoy Security, Inc., a Delaware corporation. Terms of Use, last updated November 12, 2026.